Overcoming Challenges in Hiring and Retaining Reliable Young Workers

July 14, 2023

Introduction

In today’s competitive job market, companies across various industries face numerous challenges when it comes to hiring and retaining young workers. A recent study conducted by the Shropshire Chamber of Commerce has shed light on an issue that some businesses are grappling with—reliability concerns regarding younger employees. This article will explore the implications of these concerns and discuss potential solutions for companies seeking to overcome these challenges.

The Reliability Dilemma: A Barrier to Hiring Young Workers

The quarterly survey conducted by the Shropshire Chamber of Commerce revealed a concerning trend among manufacturers—some businesses are hesitant to hire individuals under the age of 21 due to concerns about their reliability. Instances of young workers failing to attend interviews or leaving their positions within the first week have become a recurring obstacle for these employers. Ruth Ross, the chamber’s chief executive, expressed her frustrations, stating that “getting the right staff is still proving difficult.”

Addressing the Issue at Hand

Recognising the significance of this problem, it is crucial for businesses to devise strategies that enable them to navigate these challenges effectively. By taking proactive steps, companies can improve their hiring processes and cultivate a more reliable workforce. Here are some potential solutions:

1. Enhancing Pre-Employment Assessments

To ensure a higher level of reliability among young applicants, businesses can refine their pre-employment assessments. By incorporating behavioural and situational evaluations into the screening process, employers gain valuable insights into the candidate’s work ethic, dedication, and problem-solving skills. This approach helps filter out individuals who may not align with the company’s reliability expectations.

2. Strengthening Workforce Preparation Programs

Collaboration between educational institutions and businesses is essential in preparing young people for the demands of the working world. By investing in robust workforce preparation programs, employers can equip potential employees with the necessary skills, knowledge, and professional conduct required for success. This preparation should extend beyond technical competencies to encompass critical soft skills, such as communication, time management, and adaptability.

3. Implementing Mentorship and Support Systems

Introducing mentorship and support systems within the workplace can significantly enhance the engagement and retention of young workers. Pairing new employees with experienced mentors fosters a positive learning environment, providing guidance, encouragement, and a platform for open dialogue. Such initiatives can help bridge the generational gap, establish trust, and address any concerns or uncertainties that young workers may have.

4. Offering Competitive Compensation and Benefits

To attract and retain reliable young talent, businesses should offer competitive compensation and benefits packages. Aligning remuneration with industry standards and providing additional incentives can serve as strong motivators for young workers to remain committed and dedicated. Offering opportunities for career growth, skill development, and work-life balance can further enhance job satisfaction, thereby reducing the risk of turnover.

Other Challenges Faced by Businesses

While reliability concerns surrounding young workers are a prevalent issue, the survey conducted by the Shropshire Chamber of Commerce also highlighted additional challenges faced by businesses in the region. These challenges include delayed customer payments, rising interest rates, and declining profitability due to escalating costs. For instance, some hospitality businesses have had to raise service prices to offset rising staff expenses, food costs, and taxes, which can adversely impact overall profitability.

Conclusion

Overcoming the reliability dilemma associated with young workers requires a multifaceted approach that encompasses various strategies. By implementing stronger pre-employment assessments, investing in workforce preparation programs, establishing mentorship systems, and providing competitive compensation, businesses can increase their chances of hiring and retaining reliable young employees. Additionally, addressing broader challenges, such as delayed payments and rising costs, can contribute to a more favourable business environment for companies striving to thrive in today’s competitive landscape. With careful planning and a commitment to fostering a reliable and engaged workforce, businesses can effectively overcome these hurdles and position themselves for long-term success.

This article is based on information obtained from the following source:

Giddings, Andy. “Companies refuse to hire ‘unreliable’ young workers.” BBC News, West Midlands, 3 July. Available at: https://www.bbc.co.uk/news/uk-england-shropshire-66066246

Quote from the article:

“Some manufacturers are refusing to hire young people because they are worried about their reliability, a study has revealed. Shropshire Chamber of Commerce said its quarterly survey showed some businesses were having trouble with younger people failing to turn up. As a result, they were no longer seeking under-21s. Ruth Ross, the chamber’s chief executive, said: “Getting the right staff is still proving difficult.” She said: “Interview no-shows, or younger recruits not even completing their first week, is hampering the manufacturing industries.””